Terms of Service
1. Introduction
These Terms of Service (“Terms”) govern access to and use of LigaPass (the “Service”), operated by AZWAUL LP, a limited partnership (LP) registered in Ontario, Canada, with its registered office at 1025 King Street East, Unit 107 #1697, Cambridge, ON N3H 3P5 (the “Company”).
LigaPass is an online service for team-sport leagues and their clubs: registration files of players, validation of those files by the league, digital licences carrying a QR code, and verification of licences at the side of the pitch.
By accessing the Service or creating an account, the User acknowledges having read these Terms and agrees to be bound by them. If the User acts on behalf of a league or a club, the User represents that they have the authority to bind that organization.
2. Definitions
- League: the organization that runs a competition and issues licences through the Service (the “Organizer” profile).
- Club: an organization affiliated to a League, which registers its players through the Service.
- User: any individual who accesses the Service with an account, in a League or a Club, including a League’s staff (administrator, validator, discipline, read-only), officials and coaches.
- Player Data: the personal data about players that Users enter or upload: identity, date of birth, sex, identity document, photo, parental authorization, licence and history of the file.
- Parent: the parent or legal guardian who authorizes the registration of a minor player.
- Licence: the digital licence issued by a League for a player and a season.
3. Acceptance and Modification of Terms
3.1 Acceptance
Use of the Service is subject to acceptance of these Terms. The User accepts them by creating an account or by continuing to use the Service after an update.
3.2 Modifications
The Company may modify these Terms. Users will be notified by email or in the Service at least thirty (30) days before the changes take effect. Continued use after that date constitutes acceptance. A User who disagrees may close their account in accordance with Section 13.
4. Description of the Service
LigaPass offers, among others:
- Seasons and categories set up by the League, with the documents each category requires;
- Player files entered by the Clubs: identity, documents, photo, and an online parental authorization signed by the Parent through a personal link;
- Validation of the files by the League, with requests for correction;
- Digital licences with a QR code, suspension, lifting and revocation by the League’s discipline;
- Verification of a licence by the League’s officials, including at a match;
- Optional AI reading of an identity document to pre-fill a file, when the League enables it (Section 8);
- Parents’ requests: a Parent may ask the League, through a link, to correct or delete the file of their child.
Available features depend on the plan of the League or Club. The Company may evolve the Service.
5. Registration and Account
5.1 Account Creation
The User creates an account with a valid email address and a password, or through a supported provider, and keeps the information accurate and up to date.
5.2 Account Security
The User keeps their credentials confidential and is responsible for the activity under their account. Any suspected compromise must be reported to the Company without delay.
5.3 Roles
Rights inside a League or a Club depend on the role and function given by its administrators. The League decides who in its team may see the documents of the files, decide on them and handle Parents’ requests.
5.4 Suspension
The Company may suspend an account in case of breach of these Terms or compromise of the Service’s security, after notice where possible.
6. Subscriptions and Payment
Paid plans, their price and their limits are shown before purchase. Payment is collected as shown at the time of purchase, by the reseller named there where there is one. Cancellation takes effect at the end of the period paid. Refunds are handled as stated at the time of purchase and as required by applicable law.
6.1 Who pays
Using LigaPass is free for a Club. Only the League subscribes to a plan, by the year, according to the number of licences its leagues issue in a season. A free plan, with no time limit, covers a season of up to 50 licences.
6.2 Licences of the season
Every licence issued in an open season counts towards the plan’s limit, including one later suspended or revoked. The League is warned at 80 % of the limit and when it reaches it. A margin lets it approve files up to 110 % of the limit; beyond that, approving new files is on hold until it moves to a larger plan or adds licences. Licences already issued stay valid and their verification is never interrupted.
6.3 AI reading
AI reading (section 8.6) is limited, per season, to two readings per licence of the plan. Beyond that, the Club types the details itself.
7. Use of the Service
7.1 User Obligations
The User agrees to:
- provide accurate information and documents;
- enter or upload Player Data only where they are entitled to, and keep to the rules of their League;
- not attempt to access data of another League or Club, nor to disrupt the Service;
- not use the Service for illegal activity.
7.2 Responsibility for Decisions
Validation, suspension and revocation of licences are decisions of the League, not of the Company. The Company provides the tool and does not review the files or the League’s decisions.
8. Personal Data, Roles and Processing
8.1 The League is the controller
For the Player Data, the League is the data controller: it decides why and how the data is used, towards the Players, the Parents and the Clubs. The Club acts under the League’s rules for the files it enters. The Company acts as processor on the League’s behalf and processes Player Data only to provide the Service and on the League’s documented instructions, which are these Terms and the League’s use of the Service.
8.2 Processing clause
As processor, the Company:
- processes the Player Data only for the purposes of the Service and on the League’s instructions;
- ensures that the persons authorized to process it are bound by confidentiality;
- applies the security measures described in the Privacy Policy;
- uses the sub-processors listed in the Privacy Policy, and informs the League of any change so that it may object;
- assists the League in answering the requests of Players and Parents (access, correction, deletion), in particular through the request link and the League’s back-office;
- notifies the League without undue delay of any breach affecting Player Data;
- deletes the Player Data at the end of the retention period (Section 8.4) and, on termination, returns or deletes it as the League chooses, subject to law.
The League guarantees that it has a lawful basis to instruct this processing and that Players and Parents are informed as the law requires.
8.3 Minors
Many players are minors. The League and the Clubs ensure that the registration of a minor is authorized by a Parent, online through the Service or by a paper authorization they keep. The Company does not verify the identity or authority of the person who signs.
8.4 Retention
Player files are kept until one year after the end of the season they belong to, then deleted automatically, together with their documents, photo, parental authorization, licence and history. Seasons, categories and competitions stay, without personal data. A Parent may ask for an earlier deletion (Section 8.5).
8.5 Parents’ requests
Each Parent receives, with the copy of their signed authorization, a personal link to ask the League to correct or delete their child’s file. The League answers within one month. A deleted file cannot be restored and the licence attached to it is deleted with it: its QR code no longer answers.
8.6 AI reading (optional)
When the League enables it, an identity document may be read by an AI service to pre-fill the file. The document is sent to the provider (OpenRouter, which routes to Google Gemini) for this single purpose; the result is only a proposal that the Club checks. Parents are told of it before they sign.
9. Intellectual Property
The Service, its software, design and trademarks belong to the Company. The User keeps all rights to their data. The Company grants the User a personal, non-exclusive, non-transferable right to use the Service during the subscription.
10. Availability and Maintenance
The Company endeavors to keep the Service available but gives no service level unless agreed in writing. A licence verification depends on the connection of the person who scans it. Maintenance may interrupt the Service, announced where possible. The Company is not liable for unavailability due to force majeure or to third-party providers.
11. Warranties and Liability
11.1 As is
The Service is provided “as is”, without warranty that it will be uninterrupted or error-free, within the limits of applicable law.
11.2 Exclusions
The Company is not liable for the League’s decisions, for the content of the files, for a licence refused or accepted at a match, nor for indirect damages.
11.3 Liability Cap
The Company’s total aggregate liability under these Terms is limited to the amount paid by the User during the twelve (12) months preceding the event giving rise to the claim.
12. Security
The Company applies the measures described in the Privacy Policy. The User must report any vulnerability or incident to legal@ligapass.app.
13. Termination
The User may cancel their subscription and close their account at any time. The Company may terminate or suspend an account for breach of these Terms, after notice that remained without effect for fifteen (15) days, or immediately in case of serious breach. On termination, the Player Data of a League is returned or deleted as Section 8.2 provides.
14. Governing Law and Disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without prejudice to the mandatory data-protection and consumer-protection rules applicable to the User. The parties seek an amicable resolution first; the courts of the Province of Ontario have jurisdiction otherwise, subject to any mandatory jurisdiction available to the User.
15. Miscellaneous
These Terms, with the Privacy Policy, are the entire agreement between the User and the Company. If a provision is void, the others remain in force. The Company may assign these Terms in connection with a merger or asset transfer, keeping an equivalent level of protection.
For any question: legal@ligapass.app, or by phone at +230 54 81 00 52.